SHUDIANKEKEJJ Return Policy
At SHUDIANKEKEJJ, we are dedicated to sustainability and your satisfaction. If our products don’t meet your expectations, our hassle-free return policy ensures a smooth resolution.
1. Return Eligibility
To qualify for a return, please ensure the following:
- Returns must be initiated within 30 days of the delivery date.
- Items must be unused, in original packaging, and with all tags attached.
- A valid proof of purchase is required.
- Only items purchased from fictionflare.com are eligible.
2. Non-Returnable Items
- Gift cards and promotional credits.
- Customized or personalized items.
- Final sale or clearance items.
- Hygiene-sensitive products like water bottles or reusable straws.
- Digital downloads or subscription services.
3. How to Return
- Contact us at [email protected] with your order details.
- We’ll provide a Return Merchandise Authorization (RMA) within 2 business days.
- Pack the item securely, including the RMA number inside the package.
- Ship the package to our eco-friendly return center.
- Once received, your refund or exchange will be processed swiftly.
4. Shipping Responsibility
Return Reason | Shipping Responsibility |
---|---|
Defective or damaged item | SHUDIANKEKEJJ |
Incorrect item shipped | SHUDIANKEKEJJ |
Change of mind / Unwanted item | Customer |
Size or fit issue | Customer |
5. Refund Process
We aim to make refunds as eco-friendly as possible:
- Original Payment Method: Refunds are issued to your original payment source.
- Processing Time: Typically completed within 5-10 business days.
- Store Credit Option: Opt for store credit to support our sustainability mission.
6. Contact Us
SHUDIANKEKEJJ
Email: [email protected]
Website: www.fictionflare.com
Address: 2505 ANTHEM VILLAGE DR STE E633, HENDERSON, NV, 89052-5505, UNITED STATES